Support

FAQ

Which platforms are supported? Where to download?


We support Android, Windows, iOS, and macOS. All can be downloaded from our website at https://smallkite.com

How many devices can I log in on?


Your account supports up to 5 devices, including computers and mobile devices, online at the same time. Exceeding the limit logs out the earliest signed-in device.

Why isn't acceleration working?


Try clearing the cache of the software and browser you want to accelerate, enable background auto-start, then reset network settings and restart.

How do I sign in on another device?


Bind your email address and set a password first. Once done, you can sign in on other devices.

Contact Us

If the FAQs above did not solve your issue, please fill in the form below or email us directly at:[email protected]

Our support team will review and respond within 24 hours. Thank you for your feedback. It helps us improve.